McDonald's plans to significantly expand its investments in artificial intelligence by 2027, with India expected to play a central role in data governance, engineering, and platform development, a senior executive said on Friday.
The fast-food chain, which has operated in India since 1996, runs hundreds of outlets across the country and recently opened a global office in Hyderabad. The company aims to make this its largest base outside the United States. “We’re still in the early stages, so it’s difficult to quantify the exact investment,” said Deshant Kaila, head of Global Business Services operations, during an event in Hyderabad.
McDonald’s is currently testing AI to validate customer orders in 400 restaurants, helping to catch errors before food is handed over. The technology is expected to be deployed across 40,000 global outlets by 2027, according to Durga Prakash, head of technology for global offices.
The company is also using AI for sales forecasting, pricing strategies, and product analysis, and is developing a personalised mobile app to be used worldwide. Kaila said the company’s India expansion will focus on strengthening its AI capabilities, with spending directed more toward technology and infrastructure than workforce growth.
McDonald’s is also considering opening a global office in Poland, similar to its existing hubs in India and Mexico, according to Prakash.
Earlier this year, the state government of Telangana announced that McDonald’s would establish a global capability centre in Hyderabad, set to employ 2,000 people. These centres in India, once known for cost-effective outsourcing, have evolved to provide a range of high-level services, including operations, finance, and R&D to global firms.
The U.S. said it struck Iranian radar sites on Qeshm Island and in Goruk after intercepting four drones, while Iran's Revolutionary Guards said they l...
Armenian authorities arrested six candidates from the pro-Russian Strong Armenia bloc on Saturday, one day before voters were due to take part in parl...
Ukrainian drone strikes reportedly hit an oil depot in Ust-Labinsk and a military site near St. Petersburg, causing a fire but no casualties, accordin...
In a workshop surrounded by the wreckage of war, workers in Gaza are giving a second life to small leisure boats once used for family outings and swim...
Five Azerbaijani crew members were killed, and three others were injured after two cargo vessels were hit in a drone attack in the Sea of Azov, Azerba...
The U.S. said it struck Iranian radar sites on Qeshm Island and in Goruk after intercepting four drones, while Iran's Revolutionary Guards said they launches retaliatory strikes on four tankers in the Strait of Hormuz and targeted U.S. bases in the Gulf.
Armenian authorities arrested six candidates from the pro-Russian Strong Armenia bloc on Saturday, one day before voters were due to take part in parliamentary elections.
Ukrainian drone strikes reportedly hit an oil depot in Ust-Labinsk and a military site near St. Petersburg, causing a fire but no casualties, according to local Russian authorities.
In a workshop surrounded by the wreckage of war, workers in Gaza are giving a second life to small leisure boats once used for family outings and swimming trips.
Five Azerbaijani crew members were killed, and three others were injured after two cargo vessels were hit in a drone attack in the Sea of Azov, Azerbaijan's Foreign Ministry said on Friday, as Russia blamed Ukraine for the strike.
The new AnewZ documentary, TARGET: Yerevan, builds its explosive case on exclusive, secret recordings originally published by Minval Politika.
Azerbaijan has strongly rejected allegations published by CNN claiming that its territory was used for Israeli military and intelligence operations against Iran, describing the report as entirely baseless and demanding a retraction.
More than 6,000 people gathered outside a vote-counting centre in Seoul on Friday night, demanding this week’s local elections be repeated after ballot shortages left some voters unable to cast their ballots.
Armenia will hold parliamentary elections on 7 June 2026, a vote that will shape the country’s political direction for the next five years. Understanding how the electoral system converts votes into parliamentary power is key to following the outcome and its wider regional implications.
Chinese carmakers are rapidly reshaping the global automotive market, with record exports, soaring electric vehicle sales and growing investments overseas putting pressure on established European, Japanese and U.S. rivals.
The International Labour Organization (ILO) has begun its latest round of negotiations on creating the first binding global standards for platform-based work, covering services such as ride-hailing, food delivery and other app-based work.
European companies are continuing to deepen their presence in China, with nearly seven in ten firms maintaining or expanding their supply chains despite global efforts to diversify, according to a new survey by the EU Chamber of Commerce.
BP has removed its chair, Albert Manifold, with immediate effect, citing concerns over governance and conduct. The company said its board had unanimously decided that Manifold should no longer serve as chair or director.
The dual-class share structure outlined in SpaceX’s initial public offering (IPO) filing, which gives chief executive Elon Musk outsized control, has reignited one of Wall Street’s longest-running debates over corporate governance.
You can download the AnewZ application from Play Store and the App Store.
What is your opinion on this topic?
Leave the first comment