China deploys DeepSeek AI models to enhance public services

Reuters

China has integrated DeepSeek AI to boost efficiency, automating 60% of administrative tasks and improving public services. The AI system enhances decision-making, reduces congestion, speeds up project evaluations, and cuts costs, aligning with China’s digital transformation goals.

A local government department in China has integrated DeepSeek AI models into its administrative system, aiming to streamline operations and improve public services. The AI technology is being used to process vast amounts of data, automate routine tasks, and enhance decision-making, significantly increasing efficiency across multiple sectors.

Officials report that over 60% of administrative work related to document processing, citizen inquiries, and data analysis is now handled by AI, reducing the workload for government employees. The deployment has also improved public service hotlines, with AI-powered chatbots resolving 75% of citizen inquiries without human intervention. In traffic management, predictive analytics powered by DeepSeek AI have helped reduce congestion in pilot cities by up to 20%.

In urban planning, the AI-driven system has accelerated infrastructure project evaluations, cutting assessment times by 40%. Public safety has also seen improvements, with real-time data analysis reducing emergency response times by 15%. Environmental monitoring has also become more precise, with pollution tracking accuracy improving by 30%, allowing for more effective policy enforcement.

Government officials believe that DeepSeek AI will not only increase efficiency but also enhance transparency and reduce costs. Initial estimates suggest that AI implementation could save millions of yuan annually by automating repetitive tasks and optimizing resource distribution. The initiative aligns with China’s broader push for digital transformation and smart city development, as more government agencies look to AI solutions for modernizing public administration.

While concerns remain regarding data security and ethical considerations in AI governance, officials remain optimistic that with proper oversight, the technology will lead to faster, more responsive, and cost-effective public services. As the government continues to embrace AI, DeepSeek is expected to play a key role in shaping the future of governance in China.

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