Microsoft is closing its direct operations in Pakistan after 25 years, shifting to a partner-led model to serve the market.
A company spokesperson confirmed that going forward, Pakistani customers will be supported through local resellers and nearby Microsoft offices.
“We have successfully implemented this model in several other countries, and our customers can expect the same high-quality service,” the spokesperson said.
Meanwhile, Pakistan’s Ministry of IT and Telecom stated it will continue engaging with Microsoft’s regional and global leadership to ensure this change strengthens the company’s long-term commitment to Pakistani users, developers, and partners.
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