Barclays customers are facing ongoing service disruptions for a third consecutive day, following a technical issue that has affected online and mobile banking services since Friday.
Barclays customers are now experiencing a third day of disrupted services as a result of a technical issue that began on Friday. Affected services include online banking, the Barclays and Barclaycard apps, and mobile banking, with some users unable to view up-to-date balances or track recent payments.
The bank has reassured customers that the issue is not related to a cyber attack, though it has been taking longer than expected to resolve. The disruption has left many users seeing outdated account balances, and payments made or received are not being properly displayed.
On Sunday morning, customers using the app were met with a message acknowledging the inconvenience, stating that Barclays is working to update their balances and ensure that all transactions are correctly shown. The bank also urged customers not to make duplicate payments while the issue persists.
A spokesperson for Barclays explained that customers could still use their cards, withdraw cash, and access some services, but emphasized that the problem is impacting a wide range of services, including payments, transfers, and telephone banking. Customers affected by the issue have been assured that they will not be left out of pocket, and the bank is keeping call centers open longer to assist those who may need extra support.
Barclays has pledged to resolve the issue as soon as possible and is proactively contacting vulnerable customers who may be particularly impacted by the ongoing disruption.
While many customers remain frustrated, the bank’s team is continuing to work on restoring full functionality, and updates will be provided as the situation develops.
Read next
08:13
ship collision
A mysterious collision between a U.S.-flagged chemical tanker carrying jet fuel for the U.S. military and a Portuguese-flagged container vessel unfolded off Britain’s coast on Tuesday morning, leaving both ships ablaze and prompting an urgent investigation into what went wrong
00:02
British Prime Minister Keir Starmer on Tuesday welcomed Ukraine’s agreement to a 30-day ceasefire proposal and said it was now Russia’s turn to end the fighting.
19:30
A tanker collision off the UK coast has raised concerns about long-term environmental damage. The Stena Immaculate, carrying jet fuel, was struck by the Solong, releasing fuel into the North Sea. Experts warn of potential harm to marine life and ecosystems.
17:58
Fuel Tanker Crash
A salvage operation is underway after a jet fuel tanker collided with a container ship off England’s coast, raising environmental concerns. One crew member remains missing, while efforts focus on containing spills and assessing damage. Authorities are investigating the cause of the crash.
17:18
Tower Bridge was temporarily shut down on Monday morning after a man climbed the railings, causing disruptions to traffic and river services. The situation was resolved by 12:30 pm, with the individual safely brought down and the bridge set to reopen.
What is your opinion on this topic?
Leave the first comment