Uzbek exporters say repeated disruptions to Wildberries' logistics network in Russia have slowed deliveries and affected overseas sales, prompting the government to hold talks with the online marketplace's management.
The issue was raised during an open dialogue between entrepreneurs and a government commission, where exporters said repeated disruptions to Wildberries' logistics network had delayed deliveries and affected overseas sales.
Among the companies voicing concerns was textile manufacturer ARTATEX from Uzbekistan's Khorezm region. The company, which employs around 300 people, said it normally exports about $3 million worth of products each year but expects shipments to decline in 2026 because of the disruptions.
Deputy Prime Minister Jamshid Khojaev said the government would hold a separate meeting with Wildberries' management on Friday (7 August) to discuss the challenges facing Uzbek exporters.
Khojaev said the talks would focus on developing a long-term solution, including concerns over delayed payments and outstanding receivables reported by exporters. He said Wildberries executives had already agreed to join the meeting remotely.
Officials also instructed relevant agencies to prepare detailed information on exporters' outstanding payments ahead of the talks.
The meeting comes as Wildberries continues to face disruption to its logistics operations in Russia.
According to Reuters, Ukrainian drone strikes have hit at least 20 Wildberries warehouses since 18 July, damaging logistics facilities and forcing the company to reroute deliveries through alternative distribution centres. The latest attack, in Russia's Tula region, temporarily restricted incoming shipments after a fire broke out at a logistics hub.
The disruptions are significant for Uzbekistan's exporters because Wildberries has become one of the country's fastest-growing online sales channels.
According to the company, sales of Uzbek-made goods exceeded $1.4 billion in 2025, more than doubling from $605 million in 2024 and rising sharply from $418 million in 2023. The figures highlight the platform's growing importance for Uzbek manufacturers seeking access to the Russian and wider Eurasian consumer markets.
Officials said Friday's meeting was expected to focus on protecting exporters and ensuring logistics disruptions do not undermine the country's growing e-commerce trade with Russia.
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