Japan Airlines (JAL) announced on Thursday (26 December) that it had fallen victim to a cyberattack, which led to delays on some domestic and international flights.
The cyberattack began at 7:24 a.m. local time (2224 GMT) and impacted both the airline’s internal and external systems, JAL confirmed. In response, the airline temporarily shut down a router that was causing the malfunctions and suspended ticket sales for flights departing on Thursday.
Despite the disruption, Japan’s other major carrier, All Nippon Airways (ANA), reported no signs of any similar cyberattack on its systems, according to a spokesperson.
Earlier this week, American Airlines also faced operational disruptions due to a technical glitch. On Christmas Eve, the U.S. carrier briefly grounded all flights for an hour after a network hardware issue, affecting thousands of passengers.
JAL has yet to provide further details regarding the extent of the cyberattack or whether any sensitive customer data was compromised.
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